Retail Consulting & Advisory Services Ltd
We specialise in helping fashion and sporting goods retailers improve their stores' performance, increase profitability, and enhance the overall consumer experience. By implementing our "𝟒𝐏𝐗 𝗕𝗼𝗼𝘀𝘁𝗶𝗻𝗴 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸 ©“, your selected pilot store will transform into a Conversion powerhouse and an authentic Brand experiential space, boosting its performance and leading to an overall enhanced consumer experience.
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Retail Consulting and Advisory Services have developed an innovative 4PX approach which enables the following areas to be assessed:
PEOPLE - We assess the store team structure, roles and responsibilities, service coverage and mindset, among other elements influencing productivity, retention and consumer experience.
PROCESSES: We assess the back and front house processes, such as stock delivery, replenishment, stock count, rota scheduling, omnichannel, and tech systems in place, which affect cost efficiency and service.
PRODUCT: We analyse the product allocation process and system, including weeks’ cover, stock rotation and availability, among other elements like visual merchandising impacting sales and profit.
PLACE: We comprehensively analyse the store layout and consumer journey through the different service points, evaluating areas of opportunity and improvement, enhancing sales and consumer experience.
EXPERIENCE We conduct a 360ºassessment of your store’s consumer experience and benchmark it against other players and competitors in the market, analysing your brick-andmortar competitive advantage
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